Accessibility Statement for Gardeners Barbican

Gardeners Barbican is committed to providing an accessible and inclusive online experience for all visitors, including disabled people, older users, and those using assistive technologies. This accessibility statement explains how we work to make our digital services easier to use, what standards we aim to meet, and how you can contact us with accessibility requests related to the Gardeners Barbican area.

Our Accessibility Commitment

We aim to align our website and digital content with the Web Content Accessibility Guidelines version 2.1 at level AA. These guidelines set out how to make web content more perceivable, operable, understandable, and robust for as many people as possible. We treat accessibility as an ongoing process and are working to improve both our website and digital information about the Gardeners Barbican area.

Current Level of Compliance

Our intention is for the main pages and core user journeys of our website to meet WCAG 2.1 AA standards. This includes key information about visiting and using Gardeners Barbican, such as opening information, local features, and service details. Some legacy pages or documents may not yet fully comply with these standards, but we are actively reviewing and updating them.

Screen Reader Support

The website is designed to support visitors who rely on screen readers and other assistive technologies. We use clear heading structures, descriptive page titles, and meaningful labels for forms and interactive elements. Images that convey information are given alternative text so that screen reader users can understand the content, particularly when learning about the Gardeners Barbican area and its accessible features.

We aim to keep language clear and straightforward to help users with cognitive or learning differences. Where technical terms are needed, we explain them in plain language wherever possible.

Keyboard Navigation

Visitors can navigate the website using a keyboard without needing a mouse or trackpad. Our goal is that all interactive elements, including menus, buttons, and forms, are reachable using the keyboard alone. The current focus is visible so that users can track their position on each page as they move through the content.

We work to ensure that there are no unexpected keyboard traps and that users can move both forwards and backwards within page content, especially when exploring detailed information about services in the Gardeners Barbican area.

Visual Design and Readability

We aim to use sufficient colour contrast between text and background so that content is easier to read for people with low vision or colour vision differences. Text is resizable using standard browser tools without loss of content or functionality. Our layout is responsive so that pages can be viewed on different screen sizes and devices, helping visitors who rely on zooming or larger text when planning visits to Gardeners Barbican.

Ongoing Improvements

Digital accessibility is not a one-time task. We regularly review our pages, update content, and refine our code to improve usability and compatibility with assistive technologies. When we introduce new features, we aim to design and test them with accessibility in mind from the outset, particularly for information relevant to accessible access within the Gardeners Barbican area.

Contact for Accessibility Requests

If you experience any difficulty using our website, or if content about Gardeners Barbican is not accessible to you, we encourage you to contact us. You can get in touch to:

Request information in an alternative format such as large print, easy-read, or audio.

Report accessibility barriers you encounter on any page.

Share suggestions on how we can improve accessibility for visitors to the Gardeners Barbican area.

When you contact us, please include details of the page or service you were trying to use, the kind of problem you faced, and any assistive technology you were using. This information helps us investigate the issue and work towards a suitable solution.

Feedback and Enforcement

We value feedback from users who rely on accessibility features, as it supports our ongoing improvements. While we cannot guarantee that every part of the site will be perfect for every user at all times, we are committed to addressing issues within reasonable timeframes and to enhancing the overall accessibility of our information and services related to Gardeners Barbican.